Yesterday, our user and company portals went down due to an AWS issue. People were still getting their money, but as a result, our entire UI was inaccessible.Payrolls from companies that have already been created will be fulfilled. We have a backup URL for any companies that urgently need to fulfill a payroll.Additionally, please note that any deposits coming in will be fulfilled and that workers don’t need to do anything.Keep in mind that we are not holding funds, nor is anyone’s money in jeopardy. This is a technical, ongoing issue with the server and our portals, and we will notify you of any updates.Please reach out to support at support@bitwage.com if you have additional questions or would like access to the backup URL.We apologize for the inconvenience.Jonathan ChesterCEO, Bitwage
Explaining Our Recent Server & UI Issues
Key Takeaways
Yesterday, our user and company portals went down due to an AWS issue.
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Complementary Reading
February Product Update: USD Balances, Multi-Currency Expansion & API EnhancementsBitwage’s February updates: USD balances for instant payroll funding, expanded multi-currency collection and settlement, and enhanced API tools for automation.
Frequently Asked Questions
Common Questions about Explaining Our Recent Server & UI Issues
Yesterday, our user and company portals went down due to an AWS issue. People were still getting their money, but as a result, our entire UI was inaccessible.
No. Bitwage has no monthly subscription fee. You only pay a small per-transfer fee when you send a payment. This makes it ideal for companies that pay contractors on irregular schedules.
About the Author
Jonathan Chester & John Lindsay
Jonathan Chester and John Lindsay are the co-founders of Bitwage, pioneering Bitcoin and stablecoin payroll solutions since 2014. Together they've built one of the most trusted cross-border payment platforms for remote teams.
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